It's been an interesting opening week (from the 12th April) but not always for the right reasons. We have already had three last minute cancellations and one client who just didn't turn up (no text message... nothing). When booking your appointment, please give due consideration to whether you can actually make it! Too many clients seem to want to "wing it" in work time, but here's the thing; your boss doesn't know and couldn't care less that you're trying to fit a massage into the working day, and they can change your diary/schedule at the drop of a hat. This causes us to lose bookings, and is compounded because we've likely already told other potential customers that they cant come at that time because someone is already booked in. Better to book us on your day off.
"When's it best to book?" As far in advance as possible! Mornings always get booked much quicker than afternoons and evenings and it's common for morning appointments to be booked up to ten days in advance. So bear that in mind if you specifically want a morning appointment. Afternnoons get booked next and we commonly book 4-5 days ahead for the afternoon. Evenings are less popular and we generally only do one or two of those a week. We rarely do last minute or even same day appointments. If there is a gap in our diary and it gets to that day then the chances are we've already made personal plans of our own. We never just sit around with nothing to do besides waiting for any possible last minute enquiries. If you're someone who cant schedule ahead by a few days then the chances are you wont ever get to book in. After ten years of doing this we are still gobsmacked by the amount of texts saying, "got any appointments in next few hours?" Err... no... we need more notice. We're not just hanging around with nothing better to do than twiddle our thumbs in the hope that someone might want a last minute massage. And other clients have already booked in days earlier. If I sound a bit exasperated, it's because I am. Plan ahead. If you can't... no-can-do.
Unfortunately, as well as all the great clients we love to welcome and book in, we've also got the return of the usual crowd of undesirables who either want to prank us or waste our time with childish enquiries of a sexual nature for their own amusement.... and they never book in. That's why we dont answer calls when it shows up as a witheld number. Absolute timewasters! Then there's the ones who say, "How much for just half an hour... just the middle bit at the front?" So if you're reading this now and this is you then you've got the wrong establishment; there are other places for that. We are not pretentious and we can massage (literally) the whole body, but its a massage!
MAKING PAYMENT. The following methods of payment are acceptable. Cash on the day, card payment on the day, Paypal transfer in advance. If choosing to pay by paypal we can give you the recipient paypal address on request, because its not our usual email address. Our preferred methods of payment are card or paypal, but we still welcome payment by cash for those who prefer this.
WITHELD PHONE NUMBERS. Due to the time-wasting and immature nature of most of the calls we receive from witheld numbers, we will no longer be answering them! So if you are a genuine enquirer but your call displays at our end as"witheld number" or "unknown number" then it will not be answered. Some clients who call from work phones may be unaware that their call is displaying "unknown number" at our end so it's worth being aware of this. We have no interest whatsoever in dealing with clients who are totally secretive and act out in the shadows. And we are not a chat line for your entertainment as you play with yourself. We seek to establish open, honest and meaningful connections with our clients and we tend to find nothing but time wasted and trouble from the type of client who witholds their number.